SENDING AND RETURNING

For pieces called “unique pieces” because Mid Century, returns are not possible. The exchange can only be made for another object of equal value, or for a planning consultancy service if necessary.

You have 14 days following the day of the return request to return the products in their original packaging, in their original condition, new, unworn, unwashed, unused or displayed.

To make a return, the buyer must follow the procedure indicated on the return slip received with their order. The return label will be made available to you, after payment of the return costs, via the returns portal and via the email address you provided.

If you exercise your right of withdrawal, you will bear the costs of returning the products. You must take all reasonable steps to ensure that the products reach us in good condition.

In addition to the right of withdrawal described above, the company MAISON MIRBEL wishes to offer its buyers the possibility of exchanging the items delivered under the conditions described below:

  • Only the buyer who has paid by credit card will be able to exchange the delivered item for an item of a lower price. For all other payment methods, the exchange can only be made for an item of equal or greater price.

  • The buyer may, according to his choice, within thirty days (30) following the delivery date, carry out the exchange remotely. In this case, the buyer can call MAISON MIRBEL and agree to the free collection of the items at the location of their choice (in Metropolitan France) by MAISON MIRBEL, or return the items delivered in their original packaging, complete (boxes , accessories, protections, labels, certificates, etc.) and accompanied by the duly completed return slip as well as a copy of the invoice, to the following address:

    MIRBEL HOUSE
    280 boulevard Michelet
    Le Corbusier
    13008 Marseille

    In the latter case, the costs of returning the item will be the responsibility of the buyer. It will be up to the buyer to provide proof of this return, which implies that the items must be returned by registered mail or by any other means giving a certain date, the return costs remaining the responsibility of the buyer. Any new delivery can only take place upon receipt by the company MAISON MIRBEL of the items returned by the buyer.